Paris Mitchell

About Paris Mitchell

I\'m an ambitious and results-oriented Account Manager with 5+ years of experience in…

Experience

1. Account Manager

   City Wide Facility Solutions Memphis

   Apr 2022 — Present · Memphis, MS, US

   Responsible for the business operation of assigned clients contracted for different services. Provide field support for contractors and clients to include training, guidance with starting new clients, contractor inspections, trouble-shooting customer request/complaints, coordinating site visits, and developing log term relationships with clients and contractors. Additional responsibilities include negotiating contracts, procuring supplies from clients and ensuring high client satisfaction.Key Contributions:• Negotiate and enter into agreements with clients for additional services – determine pricing, staffing and logistics.• Manage all Contractor relationships including – Interview and hire, negotiate pricing and other contract terms, manage agreements, develop service specifications, client compliance, verify Contractor compliance, and remove/replace Contractors as necessary.• Effectively communicate all client issues with Contractors and the Director of Operations; promptly address any client issues or problems that arise.• Notify Sales Executives of potential accounts in their territory, especially new construction.• Maintain updated route sheets, key/alarm sheets, and monthly planner for each client.

Education

• Bethel University, College of Professional Studies

  Bachelor of Science - BS

  2017 — 2020