Paris Lockhart

About Paris Lockhart

Product/Program Management | Video Games | Education | Learn It All | D&I Ally/Supporter | US Navy Veteran | Xbox Gamer Tag: LOCKYCHARMZAt Microsoft, I’ve:Transformed Cloud Gaming Title Operations: Led the migration of the Xbox Cloud Gaming title pipeline into One Gaming CRM, automating ingestion and testing workflows, enforcing Microsoft security compliance, and reducing validation time by 60%. This shift laid the foundation for scaling data needs and building a sustainable business model that influences data driven solutions. Scaled Global Title Launches: Delivered 300+ 1st and 3rd Party titles across Game Pass, Stream Your Own Game, and xCloud ensuring launch readiness, testing, and validation for major 1P tentpoles like Avowed, Forza Motorsport, Hellblade II, South of Midnight, and Call of Duty: Black Ops 6. Achieved 85%+ positive player sentiment and engaged players on legacy titles like Ryse: Son of Rome through re-launch efforts.Generated Measurable Financial Impact: Designed and implemented music rights capture tooling that secured music tracks, directly supporting high-value agreements with BMI and saving Microsoft millions annually. Negotiated the SOW’s, reducing vendor costs and improving efficiency securing music rights across thousands of cloud playable titles. Expanded Partner Ecosystem: Influenced 1P studios to adopt Touch Controls and Mouse & Keyboard, increasing supported titles Mouse & Keyboard titles from 26 → 80+. Built a shared repository of control layouts and partnered with Certification team to title revamp onboarding processes. Partnered with various studios to secure the first console cloud launch multiple titles reversing an initial rejection and expanding Stream Your Own Game’s reach.Strengthened Reliability & Security: Collaborated with CRM and Security teams to streamline RBAC access requests, ensuring compliance, scalability, and secure management of testing accounts. Reduced manual KTLO operations by automating testing pipelines, ICM tracking, and title ingestion flows.Drove Culture & Inclusion at Scale: Served as Xbox Give Campaign Lead, As Culture Co-Lead, I created Career Jams for underrepresented minorities, structured D&I, mentoring, and work-life balance programs, and championed signals-driven improvements. Mentored transitioning service members as an MSSA Cohort Lead, directly helping veterans secure full-time industry roles.Shaped Future Innovation: Hackathon 2024 Executive Challenge Winner for Xbox.

Experience

1. Senior Product Manager

   Microsoft

   Dec 2020 — Present · Redmond, WA, US

   Scaled Xbox Cloud Gaming catalog to titles, driving 289% YoY growth and increasing platform engagement globally Operated at system-level scale, identifying architectural gaps and driving improvements across content ingestion, testing infrastructure, and release readiness workflows Led development of music rights management systems, capturing 100K+ assets and contributing to $6M+ in annual savings through licensing optimizationImproved platform feature adoption (Touch, Mouse & Keyboard) by partnering with studios and engineering teams, driving measurable increases in engagement and player satisfaction Drove adoption of new platform capabilities (Touch, M&K), increasing supported titles by 400% YoY

Education

• City University of Seattle

  Master of Science (M.S.), Project Management

  2010 — 2012

• MIT Professional Education

  Technical Innovation: From Strategy to Application

• University of Arkansas Grantham

  Bachelors Computer Engineering Management, IT

  2003 — 2008

• Ken Blanchard

  Leadership SLII

• MIT Professional Education

  Applied Generative AI

• University of Washington

  Program Management

• University of Washington

  .Net Development C#

  2013 — 2014

• University of Washington

  Masters of Science , Management Information Systems and Services

Skills

• Business Intelligence
• Operating Systems
• Mobile Device Management
• Stakeholder Relations
• Vpn
• IT Management
• Mcse 2003
• Dhcp
• Windows 7
• Blackberry Enterprise Server
• Citrix
• Microsoft Office 2010
• Active Directory
• Windows Server
• Problem Solving
• Stakeholder Analysis
• Risk Management
• Hyper-V
• System Administration
• Servers
• Microsoft Crm
• Microsoft Office
• Windows Server 2008
• Mcsa
• Dns
• Integration
• Windows Server 2003
• Ms Project
• Network Administration
• Microsoft Dynamics Nav
• Network Security
• Project Planning
• Project Implementation
• Computer Hardware
• Microsoft Dynamics Crm
• Microsoft Exchange
• Troubleshooting
• Pmo
• Disaster Recovery
• Vendor Management