Parinika Chavan

About Parinika Chavan

worked on pre and post sales,well reserved with SAP System,order management, marketing international and domestic

Experience

1. Sales Coordinator

   Visen Industries Ltd

   Mar 2022 — Present

   Working with the sales team to Support daily data updating, monitoring trends, and analyzing reports. Creation of new Users and Distributors on the Sales Tool. SAP Customer Master - Handling the customer master which includes New Customers Creation, Customers Mapping, Credit Limits Setting, customer blocking. MIS - Preparing various reports for management from time to time like Sales Report, Monitor Reports Stock Reports, Indent etc. Handling customers in Domestic & International market. Responding to complaints from customers and give after- sales support. Provide troubleshooting assistance for customer orders, account statuses and relevant problems. Inform clients of unforeseen delays or problems. Review pending orders and specific customers\' requests to ensure excellent customer service and customer experience. Handling key corporate customers ie Apollo, Berger, Berger British Paints, Nippon, MRF, Indigo Esdee Paints etc. For registering sales order, managing delivery schedules, following up with 5 different plants located all over India for the deliveries and updating transactions in their portal. Handling customer portal for key accounts for RFQ & ASN filling. Processing orders timely & accurately. Follow up with principals for timely execution of orders & payments. Provided administrative support to the sales team including scheduling meetings, preparing presentations and managing email correspondence. Maintained an up-to-date database of prospective clients and their contact information. Performed follow-up calls with customers after each sale was completed. Analyzed customer feedback surveys to determine areas where improvements could be made in order to increase satisfaction levels. Provided assistance throughout the entire sales process from initial contact through post-sale follow-up activities. Coordinated logistics for shipments of goods across borders, ensuring timely delivery according to customer requirements.

Education

• Welinkar

  Master of Business Administration (M.B.A.), Marketing

  2015 — 2017

• Viva College

  Commerce , Business/Commerce, General

  2005 — 2007

• Moreover

  hotel management , Bachelor of hotel management

  2008 — 2010