Parin Gandhi

About Parin Gandhi

I am a results-driven technical professional with over 6 years of experience specializing in cloud support, cybersecurity, and DevOps practices. I\'ve had the privilege of working with leading organizations like Sumo Logic Inc, where I developed a deep understanding of cloud-based monitoring, log management, and SIEM platforms, while also driving operational excellence and customer success. Expertise Highlights Cloud Operations & Troubleshooting: Proficient in resolving complex technical issues across cloud platforms, network environments, and security systems to ensure seamless performance and customer satisfaction. Cybersecurity Expertise: Hands-on experience with tools such as firewalls, SOAR platforms, SIEMs, and vulnerability management solutions, coupled with advanced knowledge of security protocols like SSO, SAML, OAuth, and RBAC. DevOps Practices: Skilled in modern DevOps methodologies, including building and managing CI/CD pipelines, automating deployments with Terraform, and orchestrating containerized environments with Kubernetes and Docker. Scripting & Automation: Proficient in scripting and automation using Python, PowerShell, and Go, enabling the creation of scalable, efficient solutions tailored to dynamic and complex environments. Reliability Engineering: Adept at managing escalations, conducting root cause analysis (RCA), and implementing proactive measures to optimize platform reliability and minimize downtime. Monitoring & Observability: Expertise in tools like Sumo Logic, Dynatrace, and Splunk, ensuring robust monitoring, performance analysis, and real-time issue resolution. Technical Toolkit Cloud Platforms: AWS, Azure, GCP Containers & Orchestration: Docker, Kubernetes Infrastructure as Code: Terraform, Ansible Monitoring Tools: Sumo Logic, Dynatrace, Prometheus, Grafana, Splunk Programming & Scripting: Python, Bash, SQL, PowerShell Security Protocols: SSO/SAML/OAuth/RBAC Passion & Vision I am passionate about helping businesses harness the power of cutting-edge cloud technologies, cybersecurity practices, and DevOps innovations to solve complex challenges. With a strong analytical mindset and a customer-centric approach, I thrive in dynamic environments that demand innovative, scalable, and reliable solutions.

Experience

1. Senior Cloud Support Engineer (Sme Security Kubernetes Aws)

   Sumo Logic

   Jan 2022 — Present

Education

• Southern Methodist University

  Masters degree Telecommunication and networking engineering, Telecommunications Engineering

  2017 — 2019

• University of Mumbai

  Engineer’s Degree, Electrical, Electronics and Communications Engineering

  2012 — 2015