Parin Mehta
Beyond Traditional CRM | AI, Data & Customer Transformation
- Role
- Director at EY
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Parin Mehta
Parin has over 17 years of total experience, with 6 years in metal sales and trading before transitioning into digital transformation and consulting roles for the last 9 years.His extensive experience and deep domain understanding of the manufacturing industry, across sales, after-sales service, marketing, plant/warehouse operations uniquely position him to drive outcome-driven technology implementations that create business value across these domains.Parin has rich experience in product management within a large manufacturing firm, where he led three major tracks: B2B sales, after-sales service, and subscription (rental) product development. He has also driven Analytics deliveries as a Product Manager.With a strong consulting background, he has successfully led large-scale digital transformation initiatives for two of the Big 4 firms. His expertise spans across process re-engineering, customer experience building, CRM deployments, data & analytics, and front-end mobile applications implementations.Currently, as a Director in the Microsoft Technology Consulting Practice at EY, he leads the CRM practice for Non FS verticals for EY India and also drive large scale BFSI Projects.
Experience
Director
May 2023 — Present · Mumbai, IN
Parin leads Non FS practice for Microsoft CRM & PowerApps for EY India and drives BFSI projects too. He covers technology enablement in Sales, Service, Call Center, After Sales service, DMS, Marketing, and Front End sales force enablement on Microsoft Technology leveraging D365 CRM, Power BI, Azure services, Power Platform, and mobility solutions, with Microsoft and other technology platforms. He is accountable for presales, delivery & creating value for clients across these domains driving business outcomes.
Education
Thadomal Shahani Engineering College
Bachelor of Engineering (B.E.), Electronics & Telecommunications
KJ Somaiya Institute Of Management & Research
Master of Business Administration (M.B.A.), Marketing
2007 — 2009
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