Parimita Das

WORK HISTORY

EDUCATION

SKILLS

ABOUT PARIMITA DAS

Having total 16 years of experience in Sales, client relationship, Delivery and campus hiring. My current roles and responsibilities are : Client Relationship Manager and SalesRoles and Responsibilities. Manage delivery and client for a US-based client account for multiple geographies with multiple service lines involving infrastructure support, business services and its application delivery Define transformation of a multi-disciplinary, skilled team to a highly skilled team Use proficiency at delivering complex projects, breaking down barriers for team; and both planning at a higher level and getting into the detail to make things happen when needed Define project needs and feed these into the program/portfolio process and enable resources to be appropriately allocated Be at the core of taking decisions that build high-performing teams, where people are excited about the work they are undertaking Manage account numbers in terms of revenue, margins, profitability Manage account operations, client facing from contracting to invoicing, and internal Manage account people process planning in terms of engagement, energizing & enrichment Manage delivery quality with predictability and measurements Assist the account executive and delivery executives in managing client relationships, India visits, client satisfaction action plans, managing escalations Manage solutions in coordination with Capgemini group, practices and COEs; support innovation initiatives, assist in pre-sales, response to RFPsMain Responsibilities: Manage client relationships, steering committees and overall account growth Responsible delivery oversight and direction for the entire account Handle large teams of 200 - 300+ full time employees at peak for clients Organize M-Reviews with delivery and account executive drive portfolio delivery, financial & operational KPIs Own end-to-end delivery management for projects and programs with experience on multiple development methodologies Waterfall, Agile (Scrum/Kanban), etc. Create and implement the account roadmap across all service lines Define and drive strategic direction in terms of technology/workforce for the account Experience in end-to-end delivery/program management Ability to drive geographically distributed teams across US and India Leadership experience in continuous improvement initiatives and operations Thorough knowledge of contract management & financial management Hands on and can-do attitude whilst demonstrating highest business ethics and compliance