Parimal Kulkarni
Senior Manager - Bid & Commercial Management - Customer Success Group at Tata Communications
- Role
- Senior Bid Manager - Bid & Commercials at Tata Communications
- Location
- Mumbai, MH, IN
- LinkedIn followers
- 500 followers
About Parimal Kulkarni
Exhaustive cross-industry (Education, Pharmaceutical & Telecom ) and multi geography (US,CALA,Can-Mex, APAC, Europe, MEA, SAARC & India ) experience in sales, customer service,leading and deploying strategy, new products and generating revenues.> Over 5 years of Experience as Service Manager for Wholesale Voice & Data Business for managing key accounts.> Augmented Customer Satisfaction Quotient by enabling midyear dipstick and annual CSAT.> Expertise in handling global accounts as SPOC to represent voice of customer inside the organization.> Over 7 years’ experience in Customer Relationship Management for continual business, churn & retention.> Effective communication with good presentation skills and abilities in forging business partnership.> Over 12 years of experience in Sales, Product & Marketing, Customer Service & Operations > Proficient in analyzing market trends to provide critical inputs for business development and marketing strategy.> Expertise in conducting internal audits for Improved Operational Excellence in globally accepted frameworks like ISO Malcolm Baldrige, Lean.> Deft at new product implementation, knowledge of technology, trends and commercial acumen.> Managed customer segmentation, handled escalations, conducted face to face customer meeting.> Expertise in developing & managing channel partners,customers, suppliers to enhance market share & profit,> Over 2 years of experience in Mapping Steering and Organizing Customer Networking Forum for SAARC region.> Strong team player with excellent inter-personal skill.
Experience
Senior Bid Manager - Bid & Commercials
Jan 2020 — Present · IN
Education
Government Vidarbha Institute of Science & Humanity ,Amravati
Master's degree, Chemistry
1996 — 1998
MMM Jamnalal Bajaj Institute of Management Studies
Master's, Marketing Management
2008 — 2011
BSc. - Shivaji Science Collage Amravati
Bachelor's degree, Science
1993 — 1996
HSC Brijlal Biyani Science College Amravati
Higher Secondary School, General Studies
1991 — 1993
Skills
- Customer Relationship Management (Crm)
- Service Delivery
- Commercial Operations
- Market Analyst
- Product Management
- Product Management
- Training
- Customer Satisfaction
- Service Management
- Managed Services
- Project Planning
- Telecommunications
- Product Development
- Key Account Management
- Account Management
- Management
- Crm
- Market Analyst
- Vendor Management
- Customer Relations
- Marketing
- Business Strategy
- Team Management
- Market Segment Analysis
- Cross-Functional Team Leadership
- Business Development
- Sales Operations
- Customer Service
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