Paridhi Bhalla
Senior Associate Customer Delight at Internshala
- Role
- Senior Associate - Customer Delight at Internshala
- Location
- Delhi, IN
- LinkedIn followers
- 500 followers
About Paridhi Bhalla
Customer-oriented and performance-driven Senior Associate in Customer Delight with 4+ years of experience resolving complex customer complaints positively and managing a team of 12 members. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement, with a proven record that includes - Maintaining 100% SLA for 4 consecutive years and achieving a closure rate of 98%.
Experience
Senior Associate - Customer Delight
Jul 2022 — Present · Gurugram, IN
Education
Cambridge School, Greater Noida
Secondary (X), General
2016 — 2017
Cambridge School, Greater Noida
Senior Secondary, Arts
2018 — 2019
Sri Venkateswara College, Delhi University
Bachelor's degree, Political Science and Government
2019 — 2022
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