Paresh Patra

About Paresh Patra

Influential and highly seasoned IT management Professional with 20 years of achievements in leveraging technology and operations to drive Managed services program across the globe. Target oriented customer centric approach with proven expertise in Service Delivery, Operations Management, Program Management, Process design and Transformation. Strong leadership skills combined with effective interpersonal skills focused on building strong relationships with peers as well as clients. A change agent and Leader to drive Initiative to produce positive and progressive results.Profound knowledge on the various lifecycle of an engagement right from setting up Service Strategy, Service Design, Service Transition, Service Operation and Continual Service Improvement.Hands on delivering large complex programs involving multi-vendor transitions, change management, transforming strategies into results, building high performing teams, while maintaining mission critical operations and delivering business values.SKILLS: SharePoint Online, SharePoint Service Management, SharePoint Engineering, Global Program / Delivery Management / Service Delivery / Operations Management, IT Transformation, Migrations, Transition and Service Introduction Management, ITSM Management, MIM and Service Assurance Management, Client Relationship Management, Communication & Presentation Skills, Budgeting, P&L and Financial Management, RFP/Bid and Contract Management, IT Governance & Strategy, People Management, Staff Development, Leadership and Self-Motivated

Experience

1. Associate Director - Projects

   Cognizant

   Oct 2020 — Present

Education

• Maharishi College of Natural Law and Science, Bhubaneswar, ODISHA

  Twelth, PCME

  1998 — 2000

• Kalinga Institue Of Technology & Science (KITS), Bhubaneswar, ODISHA

  B.E., Computer Science & Engineering

  2000 — 2004

• BJEM School, Bhubaneswar, ODISHA

  Tenth

  1986 — 1998

Skills

• Ssis
• Sdlc
• Business Analysis
• Itil Process Implementation
• Solution Architecture
• Scrum
• IT Service Management
• Change Management
• Web Applications
• .net
• Itil Certified
• Certified Scrum Master
• Sharepoint Server
• Databases
• Release Management
• Microsoft Office Sharepoint Server
• Agile Methodologies
• Management
• Iis
• Microsoft Technologies
• Architecture
• Software Project Management
• Itil
• Operations Management
• Oracle
• Requirements Analysis
• Microsoft Sql Server
• Sharepoint
• Project Management
• Ssrs