Paresh Kumar Sharma

About Paresh Kumar Sharma

A versatile and focused professional with 23+ Years of expertise in creating a high-performance team in collaborating with Delivery Team, facilitating Groups and Sales Teams towards increased relationship intelligence; targeting assignments in: IT Engineering, Software Product Development & Program Management • A competent expert with proven efficiency in managing large, complex, and geographically dispersed account shipments ranging from 40 to 120 team members, in Application Development, Automation, Sales, Pre Sales, Infrastructure, and 24/7 Service Desk support • Led focused global software development projects delivering modern technology applications that improve customer experience & service quality • Experience in managing projects and programs & leveraging Agile scrum and DevOps processes, drive innovation, early phase deliveries • Proven track record of continuous process improvements across organization to maximize revenue potential and deliver a differentiated customer experience in regards to organizational global end-to-end process • Liaise between customers and cross-functional internal teams to ensure the timely and successful project deliveries • Competence in end-to-end project planning and execution concepts ranging from scope management to complete procedure, effort and cost estimation, risk analysis, and quality assurance in accordance with international guidelines and standards • Pre-emptively cultivate existing and new relationships while keeping immediate and long-term business into account, as well as the phased ways of team size expansion • Have critical skill sets to perform successfully, such as execution excellence, business and commercial abilities, solid product comprehension, excellent communication, and influencing skills Professional Skills: Program Management Vendor Management Customer Management Customer Management Delivery Service Management Product Management Transition Management Relationship Building Portfolio Management Operations Excellence

Experience

1. General Manager

   Suraj Informatics Pvt. Ltd

   Dec 2018 — Present

   Managing end to end aspects of engagements with existing and new customers for the organization. Building relationships and understanding customer business to provide appropriate products or solutions that includes Surveillance, Networking, RF / RFID based solutions and other services • Collaborate with cross-functional teams to develop / improve / support new product development and sustaining engineering • Defined all the processes including Engineering delivery, HR, Training, and, new resource onboarding • Adherence to regular project schedules, developing and improving the existing systems, processes, products & capabilities is an inherent expectation • Increase overall performance of the organization by creating strong customer relationships and new customer partnerships. • Responsible for solution selling, closing, servicing and expanding the current customer base within an assigned territory. • Heading the implementation of complete Software development process for the Program. • Detailed discussions with customer and internal stakeholders for Solution roadmap. • Deriving the implementations starting from capturing the requirements, Design discussions, and implementation • Overseeing and guiding the team for optimum results. • Cross-functional collaboration with marketing, warehouse, logistics and finance • Reviewed current engineering processes and improvised Agile/DevOps way of working, transformed delivery by automation, waste reduction, and process simplification