Paresh Kharva

About Paresh Kharva

As a senior business analyst at Accordion, I work on various projects that involve data extraction, manipulation, visualization, and reporting, using tools such as SQL, Python, Tableau, and Excel. I help deliver data-driven insights and recommendations to the stakeholders, using my strong communication and leadership skills.I have a Bachelor of Technology in Mechanical Engineering from NIT Surat, where I developed a solid foundation in problem-solving and critical thinking. I am passionate about leveraging data to drive business decisions and innovation, and I am committed to continuously expanding my knowledge and expertise in the field of business analytics. I am eager to join a dynamic organization that values data-driven decision-making and collaboration.

Experience

1. Senior Business Analyst

   Accordion

   Jun 2023 — Present · Hyderabad, IN

   o Developed and deployed 12+ highly complex interactive Power BI dashboards, providing real-time visibility into agent performance and enabling data-driven comparisons, leading to a 15% improvement in productivity tracking.o Led the automation and analysis of 15+ recurring reports for a US-based dental implants call center, improving operational efficiency by 20% and reducing SLA breaches through actionable insights.o Automated 70% of manual reporting tasks using SQL, Power Query, and DAX, cutting down manual effort, reducing errors by 80%, and streamlining the reporting process with SOP documentation.o Extracted, cleaned, and analyzed 20+ complex datasets from multiple sources using SQL and Excel, ensuring data integrity and enabling strategic decision-making that led to a 10% cost reduction.o Spearheaded end-to-end development of 20+ recurring reports and ad hoc analyses, ensuring 99%+ accuracy, timely delivery, and proactive resolution of data inconsistencies.

Education

• Sardar Vallabhbhai National Institute of Technology, Surat

  Bachelor of Technology - BTech, Mechanical Engineering

  2017 — 2021