Pardeep Thakur
Assistant manager -KAM
- Role
- Assistant Key Account Manager at Shadowfax
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Pardeep Thakur
1.Manage last-mile delivery courier partners, ensuring timely D2C shipments and SLA adherence.o Analyze delivery KPIs, identify improvement areas, reduce RTO rates, and conduct RCA for delivery failures.o Address and resolve escalations related to delivery issues, including Fake Deliveries and NDR concerns.o Collaborate with courier partners to enhance TATs, align processes, and resolve operational challenges.o Lead initiatives for premium for SDD and NDD and air/surface shipments.o Prepare and present performance reports (pendency, RCA, last-mile matrix) and escalate critical issues.
Experience
Assistant Key Account Manager
Aug 2025 — Present · Gurugram, IN
Education
Punjab Technical University
Bachelor of computer application, Computer and Information Sciences and Support Services
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.