Pardeep Kumar
System Administrator @Knack RCM
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WORK HISTORY
System Administrator @Knack RCM
Major accomplishments/ Roles and responsibilities:· Providing Support on Windows-L1 and L2 Issues· Adding, Deleting and Editing user accounts in Active Directory.· Managing the WSUS and WDS.· File Server and DFS configured and manage for users data stored.· Managing the NAS for the data.· Monitoring the calls & provide the solution in TAT by using Helpdesk (ManageEngine) Portal.· Palo Alto Cortex XDR Antivirus setup and Manage.· TrendMicro Antivirus setup and Manage.· Time Champ Software setup and Manage for users systems live monitoring.· Nagios Core server setup and Manage for Network devices.· Modifying the file & folder permissions, so that users can access.· G-Suite Workplace setup & Manage.· Taking care of GPO’s, OU’s and Member of accounts.· Basic Knowledge of Routing and switching.· Coordination with Vendors for resolving Hardware related issues.· Coordinating with multiple teams for resolving the issues.· Responsible for Installation and resolving concerns related to Hardware & multiple Software’s in Desktops, laptops and in Printers.· Responsible for sending Daily, Weekly and monthly reports to the Managers.· Working with multiple remote support tools VNC, Zoho Screen Sharing, LogMeIn, WebEx, Anydesk.· Taking Backup of user data on daily/monthly basis· Inventory management and forecasting inventory requirements.
EDUCATION
Himachal Pradesh Board of School Education
12th From
Punjab Technical University, Jalandhar
Bachelor of Technology - BTech, Electrical, Electronics and Communications Engineering
Punjab Technical University Jalandhar
B.Tech., ECE
ABOUT PARDEEP KUMAR
Network Engineerwith over several years of experience in planning, deploying and…
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