Paras Shori

About Paras Shori

Skills: Program Management, Salesforce CRM, Sales Cloud, Service Cloud, Project Management, Relationship Management, Web Development Strategy & Implementation, Driving Business Growth.Excellent Interpersonal skills, Leadership abilities, Fast Learner, Key Account Management, Client Relationship Management, Industry Research, Digital Marketing Business Consultant, Presentation Skills, Business Analysis, etc.

Experience

1. Program Manager - Salesforce

   Grazitti Interactive

   May 2024 — Present

   Define Program Goals and Objectives, work with senior leadership to establish the strategic goals for Salesforce projects.* Support the team by removing impediments, fostering a collaborative environment, and ensuring team members have the resources they need to succeed.* Ensure timely product backlog delivery and maintain a release plan, aligning scrum teams and stakeholders.* Educate team members on Agile principles and best practices, fostering a culture of accountability and self-improvement and lead scrum calls.* Develop and deliver comprehensive reports and dashboards to senior leadership, showcasing the progress and impact of Salesforce projects.* Monitor team performance, providing feedback and taking corrective actions when necessary.* Promote the adoption of Salesforce best practices and methodologies within the organization.* Manage Salesforce PM Department and groom team members for up-skills.* Ensure that Salesforce implementations comply with relevant regulations, standards, and organizational policies.* Create a comprehensive roadmap outlining the milestones, timelines, and deliverables for Salesforce initiatives.* Ensure that Salesforce projects align with the overall business strategy and objectives.* Allocate resources efficiently to ensure project success, including personnel, budget, and technology.* Lead and coordinate cross-functional teams, including developers, administrators, analysts, and consultants.* Continuously evaluate and improve business processes to enhance efficiency and effectiveness using Salesforce.* Manage the integration of Salesforce Clouds Like Sales, Service, Experience, and Marketing, with other enterprise systems and platforms.* Train team members and educate them with Agile Principles and follow scrum/kanban.

Education

• Rayat & Bahra Group of Institutes

  Bachelor of Technology (B.Tech.), Computer Science

  2009 — 2013

Skills

• Business Intelligence
• Html
• Team Management
• Sql
• Asp.net
• Pre-Sales
• Negotiation
• Salesforce.com
• Web Design
• Oracle
• Java
• Wcf
• Search Engine Optimization (SEO)
• Market Research
• IT Infrastructure Management
• Demand Generation
• Account Management
• Software Development
• Web Technologies
• Outlook
• Lead Generation
• Photoshop
• Microsoft Word
• Business Development
• Asp.net Mvc
• Crm
• Drip Marketing
• Microsoft Sql Server
• Microsoft Excel
• Powerpoint
• Visual C#
• C++
• Business Analysis
• Ado.net
• Pardot
• IT Service Delivery
• Rainking
• Visual Studio
• Xml
• Online Marketing