Paras Lalan
Assistant Manager - Cms Payments Collections @Kotak Mahindra Bank
Mumbai, IN
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WORK HISTORY
Aug 2022 — Present
Assistant Manager - Cms Payments Collections @Kotak Mahindra Bank
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Mumbai, IN
Provided exceptional customer service and assistance to resolve issues efficiently.• Trained and supervised staff on policies and procedures to ensure customer satisfaction.• Generated monthly reports on key metrics to improve service standards.• Resolved escalated complaints in a timely manner.
ABOUT PARAS LALAN
At Kotak Mahindra Bank, my leadership as Assistant Manager in CMS revolves around…
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