Paranshu Khurana

SAP Pp Qm Analyst @Tata Consultancy Services

Experienced in SAP ECC 6.0 application for the Production Planning module and Quality management module in the Pharmaceutical manufacturing domain. • Understand the Business requirements of each User Story and deliver it within the estimated deadline. • Implemented RICEF - enhancements on existing interfaces as per client needs. • Experienced working on multiple enhancement projects, creating test scripts, performing regression testing, system testing, and creating functional unit test documentation and functional design documents. • Responsible to provide demos to client on new enhancements being implemented. • Planned and executed cutover activities for changes moved in Production system and provide hyper care support • Resolving Service Requests and Incidents logged related to Warehouse Management (WM), Quality Management (QM), and achieving resolution based on the set Service level agreements (SLA). • Point of contact between onsite business users and offshore support team to maintain continuity and resolve production issues • Guide and provide knowledge transfer to team members on existing SAP interfaces, explain business process flow and maintain a positive team environment with a customer focused mindset