Parameswari Hore

About Parameswari Hore

Hi, I am Parameswari. I am a certified Project Excellence Professional with over 7 years…

Experience

1. Quality Auditor

   Amazon

   Nov 2021 — Present

   Spearheaded end-to-end planning and execution of learning and process improvement projects across EU operations, managing timelines, deliverables, and cross-functional coordination.• Oversaw a team of 30+ reportees, ensuring seamless handoffs and timely delivery of project components.• Designed and led structured learning programs, including SOP Awareness Weeks, resulting in 100% participation in assessments and a 0% error rate sustained over three consecutive months.• Built and maintained strong relationships with stakeholders across Ops, Finance, Tech, and Quality, effectively aligning learning goals with operational and compliance objectives.• Delivered detailed project reporting, risk mitigation plans, and status updates to senior leadership, ensuring transparency and accountability throughout the project lifecycle.• Introduced data-driven insights via QuickSight dashboards to visualize defect trends, reducing reporting and analysis time by 30% for regional teams.• Implemented automation and optimization initiatives that saved 80+ hours/month, reduced manual interventions, and cut case handling time (AHT) by 20+ minutes.• Led change enablement and motivated team adoption through feedback loops, structured documentation, and continuous improvement mechanisms.• Demonstrated agility in navigating evolving project scopes, stakeholder expectations, and process complexity in a global virtual environment.

Education

• Netaji Subhash Engineering College 291

  Bachelor of Technology - BTech

  2014 — 2018

• Symbiosis Centre for Distance Learning

  PGDBA

  2019 — 2021