Param Patel
Business Intelligence & Information Technology Manager @Theragen
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WORK HISTORY
Business Intelligence & Information Technology Manager @Theragen
Jacksonville, FL, US
Designs and maintains 15+ interactive Power BI dashboards, improving data accessibility and enabling faster decision-making across operations, sales, and customer service teams — reducing manual reporting time by 30%- Spearheads IT support operations for a team of 30+ in-office and remote employees, resolving 90% of helpdesk tickets on the first contact — improving IT satisfaction rates by 20%.
EDUCATION
University of Central Florida
Bachelor of Science - BS, Health Sciences (Pre-Clinical Track)
Stanton College Preparatory School
High School Diploma
University of South Florida
Master of Science - MS, Health Informatics (Healthcare Analytics)
ABOUT PARAM PATEL
p••••••••@gmail.com (90••••••60 Strong background in the Healthcare…
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