Param Patel
Speciality Services @The Home Depot
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WORK HISTORY
Speciality Services @The Home Depot
Created reports and managed scheduling tools to support team leads and department supervisors• Handled customer accounts, special orders, and sensitive transactions while maintaining confidentiality andaccuracy in documentation.• Organized and maintained records to enhance workflow e!ciency for customer service and operational tasks.• Trained in various transaction methods (cash, cheque, credit), demonstrating financial accuracy and attentionto detail.• Provided personalized product recommendations to customers, improving overall satisfaction and sales.• Assisted in process improvement initiatives to enhance customer service operations.
EDUCATION
Charotar english medium school
HIGHER SECONDARY CERTIFICATE, SCIENCE
University of Regina
Bachelor of Science - BS, COMPUTER AND INFORMATION SCIENCES AND SUPPORT SERVICES
Saskatchewan Polytechnic
Computer networking Technician, Computer Systems Networking and Telecommunications
Saskatchewan Polytechnic
Certificate, Business Administration, Management and Operations
ABOUT PARAM PATEL
Detail-oriented and customer-focused professional with experience in retail operations, customer service, and team supervision at Home Depot. Proven ability to handle high-volume transactions, resolve customer concerns, and support daily operations efficiently.Currently pursuing a Computer Networking Technician certification, with a strong interest in transitioning into IT and administrative roles. Skilled in communication, problem-solving, and multitasking in fast-paced environments.Experience includes customer service, sales support, cash handling, and team coordination. Known for reliability, adaptability, and delivering excellent customer experiences.Actively seeking opportunities in administrative support, IT support, or customer-focused roles where I can contribute, learn, and grow. Currently, preparing for the CCNA exam.
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