Param Jeet Singh
Technical Lead in Gigmo Solutions with expertise in Office 365 Administration, Workspace Migrations and Escalation Management.
- Role
- Technical Lead at Gigmo Solutions
- Location
- Jaipur, RJ, IN
- LinkedIn followers
- 500 followers
About Param Jeet Singh
Sherweb specializes in delivering seamless technical support to clients navigating complex Workspace migrations through BitTitan. The team ensures smooth transitions and resolves Tier 1 technical challenges with precision, focusing on customer satisfaction and operational efficiency. With over two years of experience in Microsoft 365 and IT infrastructure support, Sherweb enables organizations to optimize their cloud environments. By leveraging strong customer service and problem-solving skills, the team contributes to scalable solutions tailored to clients\' needs.
Experience
Technical Lead
Aug 2025 — Present · IN
Technical Expertise & Escalation HandlingTeam Leadership & MentorshipCustomer EngagementProcess & Quality ImprovementCollaboration with Product & Engineering TeamsOperational ExcellenceSecurity & Compliance Oversight
Education
Rajasthan Board of Secondary Education
High School, Commerce
2009 — 2010
Skills
- Outsourcing
- Management
- Team Management
- Business Process Outsourcing (Bpo)
- Training
- Windows
- Service Delivery
- Vendor Management
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