Parag Trivedi

About Parag Trivedi

OverviewResults-driven design leader with 25 years of expertise in design leadership, team building, and successful product development. Proven track record in building products from inception to global success. Currently, I serve as the Sr. UX Director at Salesforce, leading design across 9 industries clouds including accessibility and UX Engineering.Key Achievements:Built Global Success: Orchestrated the development of Microsoft 365 on mobile from the ground up, achieving a remarkable 130 million Monthly Active Users.Generative AI Experiences: created generative AI experiences (Copilot) for mobile apps, to solve the deeply felt user problems.UX Strategies: Adapted UX strategies for products at different growth stages, enhancing user experiences for established products (Word, PowerPoint, Excel), and new products like Outlook LITE.Research Leadership: Led cross-functional research teams at Microsoft, influencing product direction and significantly improving user experience.Established Design Language: Formulated the product design language, ECG UX, at GE Healthcare, setting a standard for cohesive and impactful design.Customer Co-Creation: Collaborated with customers at GE Healthcare – Max Hospital, driving outcomes such as growth, operational excellence, and improved patient experiences.Built High-Performance Design Team: Achieved measurable success in winning international design awards, maintaining high retention rates, and receiving top ratings in employee satisfaction surveys.Professional Experience:Sr. Director- Salesforce (Current Position)UX Director, MicrosoftLeading design and research for Microsoft 365 on mobile, Outlook LITE, Mobile web app for Outlook, Bookings, and Places.Design Head, GE Healthcare, IndiaEstablished a world-class design studio, fostering a culture of customer co-creation. Led healthcare software product development and customer co-creation initiatives.Design Head Honeywell (HTS India)Managed the full life cycle of various software products, winning international design awards, and holding design patents. Specialized in security, energy, and building management solutions at Honeywell.

Experience

1. Sr Director User Experience

   Salesforce

   Mar 2024 — Present · Hyderabad, IN

Education

• Barkatullah Vishwavidyalaya

  Bachelor's degree, Mechanical Engineering

  1992 — 1996

• Indian Institute Of Technology

  M des, industrial design

  1996 — 1998

Skills

• Human-Computer Interaction
• Research Design
• Experience Design
• Strategic Design
• Ethnography
• Concept Generation
• User Interface
• Human Computer Interaction
• Concept Design
• Graphic Design
• Concept Development
• Design Management
• Wire Framing
• Usability Testing
• Usability Engineering
• Heuristic Evaluation
• User-Centered Design
• Software Development Methodologies
• Design Thinking
• Rapid Prototyping
• Industrial Design
• SEO
• Human Factors
• User Interface Design
• Information Design
• Task Analysis
• Usability
• User Experience Design
• Interaction Design
• Product Design
• Design Strategy
• User Research
• Layout
• Mobile Design
• User Scenarios
• Flash
• Persona
• Information Architecture
• Product Innovation
• Contextual Inquiry