Parag Sarode
BP Castrol | Ex-M&M | Dispatch Coordinator | Customer Operations | Global Supply chain
- Role
- Dispatch Coordinator at bp
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Parag Sarode
I have experience in SAP ECC SD & SAP EWM as a consultant | SCM
Experience
Dispatch Coordinator
Nov 2024 — Present · Pune, IN
BP Global Business Services Pvt. Ltd,PuneManaged dispatch operation (Volume 645 KL/month) for Castrol lubricating oils in New South Wales, Australia from the Sydney pack warehouse and sydney bulk terminal. Schedule bulk deliveries for 114 Milkrun and 15 high-volume/premium customers, including Defence, Railways, Steel, and Bioenergy sectors, in coordination with 3PLs warehouse and transport providers.Increase bulk oils dispatch volume with collaboration with sales, transport, bulk terminal teams from avg.150KL/month in F24H2 to avg.210KL/month in F25H1 and sustain in F25Q3 from sydney bulk terminal. Optimized carrier efficiency by updating bulk oil run sheets based on customer usage patterns and geographic locations. Collaborate with sales, inventory, supply planning, warehouse, and transport teams to resolve urgent customer requirements and ensure timely deliveries. Handle inbound/outbound customer communications, maintain key stakeholder relationships, and ensure accurate and timely administrative processing. Resolution of every pack and bulk oil order queries. Investigate and resolve customer claims related to incorrect or short deliveries, ensuring high customer satisfaction. Analyze logistics data to identify and implement continuous improvement initiatives, enhancing operational performance. Monitor non-deliveries of pack product orders, coordinate redelivery attempts, and process and finalize credits.
Education
C.D.O. Meri Highschool Nashik
10 Th
2003 — 2014
Savitribai Phule Pune University
Bachelor of Engineering - BE
2016 — 2020
H.P.T. ARTS and R.Y.K. SCIENCE COLLEGE
12 Th
2014 — 2016
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