Parag Khandelwal
Enterprise AI & Digital Transformation Leader BFSI | Gen AI Strategy | CX Transformation | Six Sigma black belt
- Role
- AVP Digital Transformation (Bfsi) at WNS
- Location
- Pune District, MH, IN
- LinkedIn followers
- 500 followers
About Parag Khandelwal
Enterprise AI & Digital Transformation leader with 11+ years of experience driving large-scale business transformation across BFSI, Energy, Infrastructure, and Shared Services environments. Currently leading Gen AI and digital transformation consulting initiatives at WNS Global Services, advising Banking and Insurance clients on AI operating models, CX modernization, intelligent automation, RAG-based knowledge systems, and enterprise transformation strategy. Proven track record of delivering measurable business outcomes through AI-enabled operating models, Salesforce transformation, process excellence, and large-scale global delivery governance. Contributed to multi-million-dollar transformation pursuits, new logo acquisitions, and enterprise-wide modernization programs across global organizations including WNS, BP, AFCONS, and Kolte Patil. Certified Lean Six Sigma Black Belt and Agile Product Owner with strong expertise in executive stakeholder management, AI governance, operating model design, and transformation execution.
Experience
AVP Digital Transformation (Bfsi)
Mar 2026 — Present · Pune City, IN
Supporting enterprise digital and Gen AI transformation initiatives for Banking & Insurance clients, focused on AI adoption, CX modernization, intelligent automation, and operating model transformation.•Working across AI chatbot/voice bot solutions, Salesforce & contact center transformation, RFP solutioning, digital maturity assessments, and consulting engagements for global BFSI clients.
Education
NICMAR University
Master's degree, Project Management
2013 — 2015
Rashtrasant Tukadoji Maharaj Nagpur University, Nagpur
Bachelor of Engineering - BE
GNHS
nagpur university, Civil Engineering
Nagpur University
Bachelor's degree, Civil Engineering
2009 — 2013
Skills
- Estmation
- Autocad Civil 3d
- Billing Process
- Ms Project
- Microsoft Project
- Microsoft Excel
- Primavera P6
- Civil Engineering
- Autocad
- Contract Management
- Project Management
- Pmp
- Microsoft Office
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.