Parag Shetty

About Parag Shetty

I am an accomplished professional delivering over 19 years of career success in SAP, Strategy Planning, Delivery Management, and Client Relationship as SD Architect, Data Migration Lead, Integration Lead, and Program Manager with complete P&L Ownership. I am successfully managing a total revenue of over and a team of over 900 employees, Wipro Technologies. My dexterity lies in SAP S/4 HANA, ECC 6.0 pre-implementation, implementation, requirement mapping, documentation, scoping, costing, gap analysis, application development, testing till post-implementation support; skilled in SAP Activate, ASAP, Agile, Waterfall, RDS, and SAP best practices. Demonstrated excellence in analyzing technical needs, evaluating end-user requirements, custom designing solutions, and troubleshooting for complex information systems management.Over the time, I have proved my excellence in setting out delivery standards for various operational areas, implementing quality systems & procedures to facilitate a high-quality experience, while adhering to the SLAs and business services.• I am excellent at coaching new managers & team members on customer interaction and reporting; to drive efficiency, superior quality, and value• Outstandingly delivering complex, connected, and critical Global Delivery Models; expertise in new technology implementations within time, quality & cost parameters

Experience

1. Senior Delivery Manager Principal Consultant

   Wipro

   Sep 2019 — Present · Bengaluru, IN

   Acting as APEX Lead /Delivery Manager for Wipro APEX, to bring in cost efficiency, delivery effectiveness, and customer delight by enhancing agility and slashing complexity • Spearheading operations for Portfolio/Delivery Management Team, building alliances with key stakeholders at various levels • Driving account penetration through proactive services, capabilities, and solutions selling through continuation and extension of existing programs •Spearheading end-to-end client activities & managing the Delivery Team to execute enhancement requests for client •Defining Delivery Governance & Roadmaps for the smooth delivery process; facilitating end-to-end delivery of the projects •Assessing development activities by conducting timely risk assessment & mitigation; providing technical & process level guidance/ support to the project team • Managing over 50 projects under APEX, majorly including SAP ECC/S4, SuccessFactors/IBP/CEP, and non-SAP projects •Supervising allotted project/ program management resource, administering large complex initiatives, collaborating with business leadership, and managing program delivery across internal IT, third party vendors, and service providers• Mapping Business Requirements “As Is” and “To Be” Study; customizing settings to maintain the enterprise structure and other relevant customization needed in enterprise structure level •Collaborating with business users to evaluate existing business process; provide Subject Matter Expertise in Supply chain & Logistics Configurations of SAP S/4 HANA• Undertaking functions like: o Governance of overall support area like structure, process, compliance, KPI & SLA o Verifying and validating the support, ensuring adherence to standards and alignment with the vision o Ensuring regular reviews, accountability, and management of projects Assessing performance, researching, and developing new capabilities, and applying learning to the program.

Education

• Manipal Academy of Higher Education

  Master of Business Administration - MBA, Marketing

• Amravati University

  Bachelor of Engineering - BE, Production Engineering