Parag Sankhe

About Parag Sankhe

Overall 10+ years on experience on Unified Communications(VOIP and Traditional Telephony). I am working as Technical Lead - Unified Communication. The brief summary is below:A) Project Management (handled team of more 7 members and Other Management tasks like Delivery, Resource Management, Transition Management etc)B)Technical Team lead ( L3 Resource) who is responsible for New implementations and Migration and complex issues resolution. a) Unified Communication • Cisco Call Manager (CUCM) and Call Manager Express (CME)• Cisco Unity Connection (CUC) and Unity Express (CUE)• ISDN Voice Gateways (Cisco- H323 and MGCP)• SIP Voice Gateways / SBC (Cisco CUBE, Audiocodes, Ribbon)• Analog Voice Gateways (FXS, FXO) and ATA (Analog Telephony Adaptor)• Microsoft MS Teams Voice (Migration, Implementation, Direct Routing, Group Policy, User and Device Management, License Management, Complex Call Flows Configuration and Diagnosis of L1 - L3 issues)b) Contact Center Technology• Cisco UCCX • Cisco UCCE• Wallboard Servers (VSR2)c) IM & P• Cisco Jabber• Microsoft TEAMS• Cisco Softphone • Webex• CuciLyncd) Network Voice Recording Solutions• Verba (Verint)• NICE voice recorder• Cisco/ Calabrio QM • KnoahSofte) Conferencing Solutions• Audio and Video Conferencingo Cisco Meeting Place Servero Cisco WebExo Acano Video Conferencing Servero Video Conferencing Polycom HDX Systemso Video Conferencing Polycom Poly G40-T Systems for Teamso Video Conferencing Cisco SX Systemsf) FAXMAKER Solution • GFI FaxMaker • XCAPI • Fax2Mailg) Microsoft Exhange Azure• GFI FaxMaker • Active Directory• O365 - Sharepoint, Onedrive, Licensing, MessagingC) I am working on the following technologies :a) Unified Communicationb) VOIP (Voice Over Internet Protocol)c) Video Technologyd) Audio Technologye) Basics of Networking & Routingf) Basics of Microsoft Azure and Exchangef) IM & Presenceg) Contact Center Technologies and Solutionsh) SBC( AudioCodes and Ribbon)i) Microsoft Teams

Experience

1. Senior Avp(Cisco Voip Infra)

   Wells Fargo

   Aug 2023 — Present

Education

• Pune University

  Bachelor of Engineering - BE, Electrical, Electronic and Communications Engineering Technology/Technician