Parag Phadke

About Parag Phadke

Technical Program Manager with extensive experience driving pre and post-sales engagements as a trusted advisor to customers while providing actionable insights to Sales and Product teams shaping future offerings. Skilled in collaborating with customers aligning platform features to their strategic roadmaps ensuring secure and reliable high-performing solutions. Proven ability to lead cross-functional, multi-shore teams in the Cloud Security, Performance enhancement and Analytics spaces for Manufacturing, Hospitality, Aviation and eCommerce industries while optimizing value delivery and business outcomes. Increased services revenue for Akamai for flagship customers by $60K per month.Simplified a manual Mutual Authentication (mTLS) process shortening onboarding time for new customers.Mentored team members leading to best in class recognition by the executive team.Automated reporting of Security endpoints increasing value of security services for customers.Saved luxury retailer $600K annually through software migration to Akamai Bot Manager security products. Program ManagementCustomer FacingSolution DeliveryPre Post SalesRevenue GrowthSales LeadershipTeam Building Software EngineeringWeb Application Work Flows System architecturesDistributed Cloud PlatformsCloud Security Bot ManagementAuthenticationAPI SecurityBack-Office IntegrationPerformance Management Product Management Retail/ECommerce AirlinesManufacturingHospitality:Agile ScrumAWS Practitioner:Databases: Oracle, SQL Server, MySQLLanguages: Java, PythonLinuxCloud platforms: EdgeComputing, Cloud Security

Experience

1. Senior Engagement Manager

   Akamai Technologies

   Sep 2012 — Present · San Jose, CA, US

   As a Sr. Engagement Manager, my responsibility is to help Akamai Customers get the best value from all the Akamai Platform Capabilities in the areas of Security and Performance. It is also part of my responsibilities to make specific contributions towards improving Akamai Products based on the on-the-ground experiences that Akamai Customers and internal teams have.

Education

• Fergusson College

  Bachelor of Science (B.S.), Computer Science

• Savitribai Phule Pune University

  Masters, Computer Science

Skills

• Management
• Software Development
• Team Leadership
• Cloud Computing
• Cisco Technologies
• Designing
• Unix
• Enterprise Software
• Architecture
• Requirements Gathering
• Project Management
• Agile Methodologies
• Software Project Management
• Apis
• Agile Project Management
• Integration
• Sdlc
• Requirements Analysis
• Program Management
• Leadership
• Scrum
• Cross-Functional Team Leadership
• Vendor Management
• Sql
• Java
• Linux
• Saas
• Paas
• Databases
• Database Design
• Customer Satisfaction
• Customer Relations
• Consulting
• Software Development Life Cycle (Sdlc)
• Software as a Service (Saas)
• Customer Relationship Management (Crm)