Parag Bandil
Senior Manager IT @AU SMALL FINANCE BANK
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WORK HISTORY
Senior Manager IT @AU SMALL FINANCE BANK
Jaipur, IN
Project: Digital Savings Account Journey Revamp• Led the end-to-end transformation of the New Digital Savings Account journey across delivery and support, implementing key integrations including JusPay with multiple payment gateways on AWS, WorkApps Video KYC, e-PAN, Aadhaar eKYC, and DigiLocker. These enhancements reduced system downtime by over 40% and increased digital savings account openings by 20%+.• Successfully delivered a 100% paperless onboarding process, significantly reducing manual intervention and generating estimated cost savings exceeding ₹10 Crore.• Enabled high-volume digital onboarding, facilitating the daily opening of 200+ Savings Accounts, 10+ Current Accounts, and issuance of 500+ Credit Cards through the digital platform.• Provided operational oversight and issue resolution for Video KYC bankers, ensuring seamless execution from onboarding initiation to account activation and service delivery.• Achieved an industry-first implementation of the WorkApps platform, enabling seamless digital onboarding for Savings, Salary, and Current Accounts, Fixed Deposits, and Credit Cards.• Supported Business, Risk, Product, Compliance, and Audit teams by performing day-to-day database operations using SQL on PostgreSQL (SELECT, INSERT, UPDATE, DELETE).• Managed end-to-end payment operations, including payments, refunds, reconciliations, and settlements across payment gateways such as Razorpay and CCAvenue.
EDUCATION
Indian Institute of Technology, Roorkee
BTech + MBA Dual Degree, Process Engineering with MBA
ABOUT PARAG BANDIL
IT and Product Management professional with 8+ years of experience in banking, credit bureaus, and fintech. Expertise includes digital transformation, API integrations, and IT operations, with a strong focus on optimizing onboarding journeys and compliance. Actively seeking opportunities to build and scale innovative digital banking solutions.
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