Peter Pappas

About Peter Pappas

Hello everyone! I\'m Peter Pappas, a seasoned and solutions-oriented leader with a proven history of success in ITSM practices, cross-functional collaboration, multi-disciplinary training, data analysis, and continuous process improvement initiatives. • There aren’t many things that can resolve a case or project the way trust and dependability can, and I pride myself in being dedicated to both owning objectives from start to finish.• With full confidence in my ever-growing experience, I like to offer my expertise in solutions prototyping, integration, with system and site security to guarantee consistent operations for a demonstrable return on investment. • I possess strong expertise and proficiency as a team and project leader adroit at steering concurrent projects, remotely and on-premise, in deadline driven environments to achieve business goals. • Throughout my career, I\'ve optimized infrastructure design, incident management, and DR.• Equipped with outstanding communication skills and known for increasing productivity, mentoring employees, and training personnel in the latest technologies and methods. • As my professional career continues to evolve, I remain steadfast in my belief that collaboration is the key to business success therefore I am now looking for many career-focused and leadership opportunities ahead. • Previously equipped with Active Secret Security Clearance.Core competencies and technical proficiencies include: • Cisco (Duo, Firewalls, Switches, Unified Communications Manager)• Cloud Email Security (Mimecast)• Dell (Servers, Switches, SAN)• ExaGrid• Microsoft (Server, SQL, Exchange, SharePoint)• SIEM (Netsurion)• VMware (vSphere, vSAN, SRM)• Veeam (Backup, One, DR)• IT Solutions Delivery• Infrastructure Strategy & Planning• Business Solutions & Project Management• Hyperconverged Infrastructure • Team Leadership & Development• Cloud Services & Solutions• Process Efficiency• Key Performance Indicator Metrics• Cybersecurity & Worksite SafetyConnect with me today to find out how I will make your mission my mission, to help bring all of your technical and business objectives into focus! Please feel free to contact me at p••••••••@gmail.com with any thoughts, comments, or questions about my work – I am always interested in making new professional acquaintances.

Experience

1. Lead System Administrator

   FIS

   Nov 2023 — Present

   I manage server infrastructure spanning across three datacenters by overseeing the technical operations of six VMware vSAN Dell Server Clusters. I ensure optimal backup management via Veeam and ExaGrid for the company\'s backup infrastructure. Spearhead complex projects for the Credit Card Division that are crucial for advancing the company\'s short and long term strategic objectives.

Education

• PrepLogic

  Security + Certification, Information Technology

  2010 — 2010

• VMware

  VMware vSphere: Install, Configure, Manage [V8]

• Microtrain

  Microsoft Certified Systems Administrator (MCSA), Information Technology

  2009 — 2010

• Microtrain

  CompTIA A+ Certification, Information Technology

  2003 — 2004

• Microtrain

  CompTIA Network+, Information Technology

  2003 — 2004

• Veeam

  Veeam Backup & Replication v12: Configure, Manage and Recover

• VMware

  VMware

  2011 — 2011

• Saint Xavier University

  Bachelor of Arts, Computer Science

  1999 — 2002

• Moraine Valley Community College

  Associates of Science in Business, Business

  1997 — 1999