Papiya Sinha
Senior Renewal Operations Manager, Customer Success @Vendavo
Sunnyvale, CA, US
EMAILS
p•••••@vendavo.com
MOBILE NUMBERS
+16•••••••91
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WORK HISTORY
Jul 2025 — Present
Senior Renewal Operations Manager, Customer Success @Vendavo
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EDUCATION
2001 — 2003
San José State University
Master of Science (M.S.), Computer Software Engineering
1994 — 1998
Motilal Nehru National Institute Of Technology
Bachelor of Engineering (BE)
SKILLS
Customer SatisfactionSoaXmlService-Oriented Architecture (Soa)Microsoft Sql ServerPricingJavaJboss Application ServerProduct ManagementJava Enterprise EditionEnterprise SoftwareAgile MethodologiesCustomer DrivenWeb ServicesManagementRequirements Analysis
ABOUT PAPIYA SINHA
Responsible for providing quality and efficient customer service to Customers using daily management of supervising tasks for the team. Work closely with team members across worldwide Support centers. Manage strategic customer accounts by coordinating cases using all available tools for communications and case management. Handle escalation management on regular basis.
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