Barbie P.
| Success & Support Advocate | Empathy Driven | Connector | Globally Minded | Creative Problem Solver |
- Role
- Customer Success Manager at Ekotrope
- Location
- Boston, MA, US
- LinkedIn followers
- 500 followers
About Barbie P.
I am a passionate advisor and advocate, who strives to make a difference. I have worked…
Experience
Customer Success Manager
May 2024 — Present · Boston, MA, US
Guide customers through the onboarding process. Understand their businesses and solve problems during onboarding and implementation.• Provide training, technical assistance, and consulting support to ensure our clients are successful leveraging our data and technology.• Act as voice of the customer, championing new ideas and making sure resources are allocated to achieve customer success.• Build and maintain strategic and productive relationships with various contacts at each customer company to ensure their satisfaction and help identify additional service opportunities.
Education
Village Academy
High School Diploma
Boston College
Master of Arts (M.A.), Higher Education/Higher Education Administration
2012 — 2014
The Ohio State University
Bachelor of Arts (B.A.), Theatre/Theater
2005 — 2009
The Ohio State University
Bachelor of Arts (B.A.), Modern Greek Language and Literature
2005 — 2009
NASFAA
Federal Loan Credentials
Skills
- Student Affairs
- Nonprofits
- Teaching
- Student Development
- Public Speaking
- Event Planning
- Editing
- Higher Education
- Research
- Community Outreach
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