Paolo Gionchetta
Project & Service Manager @Vodafone
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WORK HISTORY
Project & Service Manager @Vodafone
Currently working as Project & Service Manager in the Technology Enterprise Services team, having relations with Top Corporate Customers. Acting as a Customer advocate within the company to fulfill Customers expectations, providing a quality support with high levels of service. Cooperation with commercial departments in projects developments.
ABOUT PAOLO GIONCHETTA
Twenty+ years of professional experience in telecommunication sector, with broad international experience ° Excellent technical background in unified communication framework: 2G/3G/4G mobile networks, IMS-based fixed networks, MPLS, Cloud services, fixed-mobile convergence, enhanced services ° Extensive Client/Customer facing interaction and experience ° Proven knowledge and experience on managing and coordinating complex projects and initiatives ° Line management and team lead experience developed in local and international environment, with geographically dispersed and/or virtual teams Specialties: ° Client Relationship ° Service Management ° Problem Solving ° Project Definition, Delivery and Management ° Strong Customer-oriented approach ° Very good teamworking attitude ° Effective communications skill
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