Paolo Bertoldo
Service Manager @Targa Telematics-Viasat Italia
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WORK HISTORY
Service Manager @Targa Telematics-Viasat Italia
Turin, IT
Main Responsibilities:• Customer Management: is the primary point of contact for the assigned customer. This includes handling requests, resolving issues, and maintaining a high level of customer satisfaction.• Service Coordination: Oversees the delivery of telematic services. This includes monitoring service performance and implementing improvements when necessary.• Analysis and Reporting: Monitors and analyzes data related to the services provided, preparing detailed reports for management and customers. • Feedback and Continuous Improvement: Collects feedback from customers and uses this information to continuously improve the services offered, ensuring the company remains competitive and innovative.
EDUCATION
Politecnico di Torino
Laurea, Ingegneria elettronica
Liceo Classico C. Botta
Diploma, Liceo Classico
SKILLS
ABOUT PAOLO BERTOLDO
Technical and commercial support to the sales organization. Background on cusotmer…
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