Paola Pisoni
Responsabile Workplace IT Platform Presso Gruppo Hera @Gruppo Hera
Imola, IT
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MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Nov 2023 — Present
Responsabile Workplace IT Platform Presso Gruppo Hera @Gruppo Hera
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Imola, IT
EDUCATION
1987 — 1992
Università di Bologna
Dottore in
1982 — 1986
Liceo Scientifico
Diploma Superiore
SKILLS
Project ImplementationBusiness ProcessOutsourcingBusiness IntelligenceWindowsItilSapBusiness Process ImprovementBusiness Process DesignErpChange ManagementProblem SolvingIT Service ManagementCustomer RelationsBusiness AnalysisSoftware Project ManagementIT ManagementProject PlanningCustomer ServiceProject ManagementIntegrationOracle Sql
ABOUT PAOLA PISONI
Experienced Head of Service Delivery with a demonstrated history of working in the utilities industry. Skilled in ITIL, IT Service Management, Business Process, Business Process Design and Customer Relationship Management. Strong information technology professionist.
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