Paola Silli
Director Service Operations @ENWIN Utilities
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WORK HISTORY
Director Service Operations @ENWIN Utilities
Windsor, ON, CA
Lead a team of experts in Technical Services and Meter to Bill operations at ENWIN Utilities.• Develop and execute business strategies in collaboration with Executives and the Leadership team.
EDUCATION
University of Toronto - Rotman School of Management
MBA
University of Bergamo (Italy)
Economia e Commercio
ABOUT PAOLA SILLI
Over 19 years of experience in the electricity and energy sector. Delivered multi-year Corporate Strategy. Experience in designing, managing, and evaluating projects and initiatives that support the company\'s vision and goals. Strong background in customer research, billing and customer service, transmission cost allocation, and conservation and demand management (CDM) programs. I am passionate about growing into a strong leader. I am also passionate about finding creative and effective solutions to complex and uncertain challenges in the energy sector. I work with senior leadership and cross-functional teams to develop and implement strategic initiatives, scenario planning, and future outlooks. I also excel at communicating and reporting on the progress and outcomes of these initiatives to internal and external stakeholders. I am fluent in English and Italian, and have a certification in Building Creative Organizations from LinkedIn.
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