Paola Fishman

About Paola Fishman

Driving Strategic Partnerships, sustainable growth, and operational excellence in fintech and global payments and remittances.I am a seasoned Key Account management leader with over 15 years of experience supporting enterprise and mid-market clients across the U.S. I specialize in strengthening long-term client relationships, securing multimillion-dollar contract renewals, and building success strategies that increase product adoption and improve retention.My approach is deeply collaborative connecting customer goals with product capabilities to deliver value at every stage of the partnership. I\'ve managed complex account portfolios, led cross-functional regional teams, and driven impactful results across fintech, payments and remittance services.

Experience

1. Customer Success Manager

   i-payout

   Feb 2026 — Present

   Manage and grow strategic relationships with fintechs, marketplaces, and merchant partners, supporting payout infrastructure, scalability, and long-term success.• Own the post-sale lifecycle from onboarding through early account management, delivering a seamless client experience while acting as a trusted advisor aligned to client payment strategies and business goals.• Collaborate with Sales, Product, and Operations to design and deliver customized global payout solutions, driving adoption, improving performance, and unlocking growth opportunities.

Education

• MEDDIC Academy

  Introduction to MEDDIC

• Nova Southeastern University

  Master of Business Administration (M.B.A.), Global Management

  2013 — 2015

• Universidad de América

  Bachelor of Arts - BA, Industrial Engineering