Panya Chhoeuy
Assistant General Manager @RATP Dev USA
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WORK HISTORY
Assistant General Manager @RATP Dev USA
Tucson, AZ, US
As the representative of RATP Dev USA and the Sun Van Assistant General Manager for the ADA Paratransit and On-Demand Services in Tucson, I manage all transportation operations under the guidance of the Sun Tran General Manager. I collaborate closely with the City of Tucson and the General Manager to ensure the success of our transportation services. Key responsibilities include maintaining and improving service safety, reliability, and quality through performance monitoring and quality assurance. • Direct a $21M annual budget, 149 vehicles, and 250 employees • Ensure full compliance with EPA, OSHA, ADOT, ADA, and EEOA regulations • Implement performance monitoring and quality assurance systems to maintain safety and service reliability • Develop contingency plans and cross-training programs to ensure operational continuity • Collaborate with maintenance leadership to ensure fleet readiness and asset preservation • Drive operational efficiencies while maintaining fiscal discipline
EDUCATION
Pepperdine Graziadio Business School
Certificate, Transit and Paratransit Management
SKILLS
ABOUT PANYA CHHOEUY
Strategic and results-driven Transit Executive with over 20 years of progressive leadership experience managing large-scale ADA paratransit, fixed-route, and microtransit operations. Proven track record of leading complex, multimillion-dollar transportation contracts while ensuring regulatory compliance, operational excellence, fiscal responsibility, and service reliability.Extensive experience managing large union and non-union workforces, overseeing fleets of up to 457 vehicles, and directing operations with budgets up to $48M annually. Recognized for successful system start-ups, contract stabilization, performance optimization, and building strong partnerships with public agencies and community stakeholders.CORE COMPETENCIES •ADA Paratransit & Demand-Response Operations •Fixed-Route & Microtransit Services •Multimillion-Dollar Budget Administration •Contract Compliance & Public Agency Relations •Safety & Risk Management (FTA, DOT, OSHA, ADA) •Fleet & Asset Management •Performance Metrics & KPI Implementation •Workforce Development & Cross-Training •Emergency & Incident Management •Start-Up & Operational Turnaround Leadership
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