Ioannis Panopoulos
Managing Consultant @T60
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WORK HISTORY
Managing Consultant @T60
EDUCATION
Athens University of Economics and Business
Msc, Applied Economics & Finance
Athens University of Economics and Business
Msc, Information Systems
Athens University of Economics and Business
Bsc, Informatics
SKILLS
ABOUT IOANNIS PANOPOULOS
Professional with a focus on adding value and improving the companyMain emphasis: Transformation, digitalization, process improvement, enterprise architecture, innovation, business Development, IT Interdisciplinary way of workingGood communication – goal achievement – goal measurementAchievements• Elimination of employee fluctuation at a call centre environment.• Increase the customer satisfaction through a 360 degree view of the customer • Digital strategy of the commercial division of a company• Increase the turnover of approximately 40% • Optimization of the financial processes of a group of hospitals• Shaping the digital strategy of a company• Development of strategy models (e.g. model for estimating the maturity of CX digitalization)
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