Pankaj Kumar Totla

Vice President Sre & Resilience Engineering Leader Tech Risk & Controls Lead @JPMorganChase

Hyderabad, IN

In my current role, I transitioned and led the transformation of the team from traditional operations support to Site Reliability Engineering (SRE), promoting a culture of reliability, continuous innovation, and improvement. I spearheaded firm-wide initiatives such as Manager Excellence and Talent Acquisition to enhance organizational culture and growth. By implementing chaos engineering, self-healing systems, and automating processes via CI/CD pipelines, I significantly reduced TOIL, increased operational efficiency, and minimized downtime. I also directed tech risk strategies, reducing exposure by 25% through proactive mitigation and governance. I developed a centralized Penetration Testing dashboard to streamline compliance tracking while also optimizing application performance using SLIs, SLOs, and Error Budgets. My leadership in migrating over 20 business-critical applications to private cloud environments has enhanced scalability, resilience, and overall efficiency. I led cloud migration initiatives, application reviews, and drove system automation efforts, ensuring optimized performance and service continuity.

Bharatiya vidya bhavan new science college

Bachelor of Science - BS