Pankaj Pandey
Corporate Systems Analyst | Enterprise Platforms | Digital Systems | Ex-Hero FinCorp
- Role
- Associate at Hero FinCorp
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Pankaj Pandey
I am a Business professional with experience across Product Management, Customer Experience, Digital Platforms, and Business Operations. My work focuses on analysing systems, improving processes, and driving better outcomes through data-driven insights and cross-functional collaboration.At Hero FinCorp, I worked within the Customer Services Strategy team, collaborating closely with technology, product, and operations teams to enhance digital platforms and service workflows. I contributed to initiatives that improved digital adoption, strengthened customer journeys, and streamlined operational processes across a large dealership network.Earlier in my career, I gained diverse exposure through internships with Nestlé, OYO, and Reliance Securities, where I worked on projects spanning sales strategy, business development, and fintech research, strengthening my analytical thinking and stakeholder management skills.I am particularly interested in leveraging technology, systems thinking, and customer insights to improve business processes and create scalable impact.
Experience
Associate
Jun 2024 — Present · Delhi, IN
Education
BML Munjal University
Master of Business Administration, Marketing and Operations Management
University of Allahabad
Bachelor of Commerce
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