Pankaj Kumar
Operational Excellence in EV Spare Parts & Dealer Supportπ
- Role
- Manager-spd at Euler Motors
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Pankaj Kumar
Hello! My name is Pankaj Kumar and I am passionate about Business. and I am…
Experience
Manager-spd
Jul 2024 — Present · Delhi, IN
Process Establishment and Maintenance: Collaborating closely with the Supply Chain Management (SCM) team to develop and sustain robust processes, ensuring optimal parts availability in our Spare Parts Division (SPD) warehouse.Strategic Parts Planning: Leading the charge in monthly, quarterly, and annual parts inventory planning, balancing inventory holding costs with logistics expenses to achieve peak efficiency. Dealer Relationship Management: Acting as the primary point of contact for our dealers, ensuring they have consistent access to the parts they need at their service centers.Issue Resolution: Proactively addressing and resolving dealer issues related to spare parts, aiming to minimize open tickets and ensuring timely solutions. Audit Coordination: Organizing and coordinating audits at dealer service centers to verify the use of genuine Euler parts, upholding compliance and quality standards.Dealer Onboarding and Transition: Overseeing a seamless onboarding and transition experience for new dealers, ensuring adherence to agreements and maintaining top-notch service standards.
Education
Inter College Askaripur
12th
St' Mary's Inter College
10th
Mahamaya Technical University
Master of Business Administration - MBA
2010 — 2012
Vardhman College Bijnor
B.Sc.
Mahatma Jyotiba Phule Rohilkhand University (MJPRU), Bareilly
Bachelor of Laws - LLB
2023 — 2026
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