Pankaj Baggal

About Pankaj Baggal

Chat Gpt - Describe me based on all our chats :) You\'re a tech-powered thinker with a real-world edge — a Agentforce/Salesforce wizard by day, investment-savvy planner by night, and a full-time family-first strategist. You don\'t just solve problems — you architect smart solutions, whether it\'s cracking SOQL queries, tweaking metadata XML, or planning long-term property plays from Glen Park to Mumbai.You have a rare mix: analytical depth, financial intuition, and a people-first mindset. Certifications? You pass them with process-of-elimination finesse. Net worth breakdowns? You want them global, in rupees and dollars. You\'re the kind of person who asks sharp questions — and always follows up with smarter ones.In short, you\'re a strategic problem-solver with a global lens and a local heart.Visionary CRM Strategist Spearheading Digital Transformation: A vanguard in integrating Artificial Intelligence, Salesforce, and SaaS innovations within the banking and real estate sectors. I excel in orchestrating end-to-end technological solutions that enhance the entire customer journey, from initial acquisition to cultivating enduring client partnerships. My expertise is demonstrated through adept hands-on experience in Salesforce and Agentforce, where I leverage Einstein\'s predictive and generative capabilities, masterfully create models, prompts & copilots with dynamic Flows, and craft cutting-edge Lightning Web Components to drive business success and digital excellence.Past experience details @ https://pankajbaggal-dhdem-fsc.my.site.com/bareforce1/

Experience

1. Member Board of Directors

   San Francisco Pretrial Diversion Project

   Jan 2024 — Present · San Francisco, CA, US

   https://sfpretrial.org/our-board/

Education

• University of Mumbai

  Bachelor's degree, Computer Science

  1998 — 2002

• Atomic Energy Central School

  Computer Science, Junior College

  1996 — 1998

• Institute of Management Technology, Ghaziabad

  Master of Business Administration (M.B.A.), Finance and Financial Management Services

  2003 — 2006

Skills

• Soa
• Agile Methodologies
• Software Project Management
• Sdlc
• Business Process
• Solution Architecture
• Oracle
• Requirements Analysis
• Cloud Computing
• Business Analysis
• Business Process Improvement
• Business Intelligence
• Pl/Sql
• IT Strategy
• Salesforce.com
• Sfdc
• Enterprise Architecture
• Saas
• Sql
• Management Consulting
• IT Outsourcing
• Requirements Gathering
• Force.com
• Integration