Pankaj Yadav
Senior Network Voip Engg @Tata Consultancy Services
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WORK HISTORY
Senior Network Voip Engg @Tata Consultancy Services
Gurugram, IN
EDUCATION
Maharishi Dayanand University , Rohtak
B Tech (CSE)
Spring Meadows Public School,Delhi
12
ABOUT PANKAJ YADAV
Cisco Voip Engg./ Cisco IPTCUCM ( version 15 ), Cisco VG 29XX and 310, 43XX, Trunk config, SIP, MGCP, E1/T1, PRI Configuration, WebEx application, System call handlers, call routing via call handlers complete setup, Cisco Unity connection, sip call flow, IM and presence, troubleshoting Voip phones such as 8831, 7945, 8841, 79XX, fax configs, fxs, fxo, cisco unity system, auto attendent, Egain, Call recording platform Verint, Also worked on contact center application like UCCE, UCCX, Finesse, Cloud9, Egain, Verint.Exp in Polycom video conferencing devices like Polycom Trio 8800 series Ploycom Group series 300, 500 and 700.Also have fundamental knowledge of Ms Teams direct routing and Genesys Pure cloud contact center for Admin role.
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