Pankaj Singh
Strategic Talent Acquisition & Skilling Leader | Project & Program Delivery | Expert in Workforce Mobilization, L&D, & Stakeholder Partnerships | Driving People & Process Excellence | Training & Development |
- Role
- Resolutions Specialist at VGL Group
- Location
- Jaipur, IN
- LinkedIn followers
- 500 followers
About Pankaj Singh
With 16+ years of proven expertise in Workforce Strategy, Talent Acquisition, Learning…
Experience
Resolutions Specialist
May 2024 — Present · Jaipur, IN
In my role, I specialized in delivering voice support to UK customers while managing escalations and ensuring compliance with GDPR regulations. I effectively handled collections and streamlined the customer life cycle management process, contributing to improved customer satisfaction and retention. My efforts played a vital role in supporting VGL Group’s mission in the retail and e-commerce space.
Education
GUJARAT UNI
BA & MA
2001 — 2006
Amity University, Jaipur,
Executive MBA
2008 — 2010
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