Pankaj Singh

About Pankaj Singh

Highly accomplished IT Project Manager / Technical Product Manager with 23+ years of experience delivering enterprise technology solutions across Retail, Insurance, and e-Commerce domains. Proven track record of partnering with business stakeholders, leading global teams, and executing operational strategies that drive business growth while optimizing resources.Extensive experience across the full Software Development Life Cycle (SDLC) including Agile delivery, DevOps strategy, IT operations, and large-scale digital transformations. Skilled in translating business requirements into scalable technical solutions and delivering high-impact digital products aligned with organizational goals.A strong problem solver, networker, and consensus builder, with demonstrated success in managing diverse global teams and cross-country programs. Experienced in driving collaboration across engineering, product, and business teams to deliver complex technology initiatives on time and within scope.As a SAFe® 4 Certified Practitioner and Certified Scrum Master, I champion Agile best practices and facilitate sprint planning, backlog prioritization, estimations, and retrospectives to ensure high-quality product delivery. I am committed to maintaining an effective dual-shore delivery model, enabling seamless collaboration between distributed teams while ensuring efficiency and innovation.Additionally, I bring strong expertise in Digital Marketing technologies and e-Commerce platforms, helping organizations enhance customer engagement and build scalable digital ecosystems.I am passionate about leveraging technology to solve complex business problems, enabling digital transformation, and delivering customer-centric solutions that create measurable business value.

Experience

1. Product Delivery Manager

   Infogain

   Feb 2025 — Present · IN

   Results-driven Product Delivery Manager with extensive experience delivering scalable digital solutions across e-commerce and retail domains, with deep expertise in Adobe Experience Manager (AEM), Magento, and SAP Hybris. Proven ability to lead cross-functional teams in delivering end-to-end product implementations that align with business objectives and elevate customer experience.Experienced in managing the full delivery and product lifecycle—from requirement gathering, prioritization, and sprint planning to release management and post-launch optimization. Strong advocate of Agile methodologies, ensuring efficient delivery, stakeholder alignment, and continuous improvement across product initiatives.

Education

• Pune University

  C-DAC, Advanced Computing

  1999 — 2001

Skills

• Xml
• Web Services
• Java
• Javascript
• Sdlc
• Software Quality Assurance
• Software Development Life Cycle (Sdlc)
• Qtp
• Testing
• .net Framework
• C#
• .net
• Hp Quality Center
• Microsoft Sql Server
• Vendor Management
• Customer Satisfaction Research
• Quality Assurance
• Agile Methodologies
• Sql
• Asp.net
• Quality Center
• Business Analysis
• Test Planning
• Software Project Management
• Customer Relationship Management (Crm)
• User Acceptance Testing
• Manual Testing
• Oracle
• Requirements Analysis