Pankaj Singh

About Pankaj Singh

Global security strategist with 16+ years of experience leading enterprise‑wide endpoint security, governance, and compliance across 400K+ endpoints worldwide. Holding a Master’s degree in Computer Science, CISM certification, and ISO 27001 Lead Auditor credential, I combine academic depth with audit‑defensible expertise. Active engagement with ISACA and (ISC)² reflects my commitment to global security leadership, governance excellence, and continuous professional growth.Currently serving as Sr. Manager & Group Leader – Global Security, I oversee XDR/EDR strategy for 400K+ endpoints across regions worldwide, providing leadership to a 20‑member global team and driving governance, operational clarity, and executive‑level reporting. Previously, I delivered CISO consulting services and managed the end‑to‑end cybersecurity portfolio for a leading Telecom Analytics Solutions provider with customers globally.Key Achievements: • Executed large‑scale EDR/XDR migrations (100K+ endpoints) with zero downtime• Implemented enterprise‑wide data transfer controls, reducing insider threat and malware risk• Achieved 98%+ global compliance, 100% server coverage, and near‑perfect KPI health• Negotiated vendor contracts, delivering 20% cost savings while expanding capabilities• Designed and deployed SOC services, DLP solutions, and security awareness programs• Elevated organizational security rating from basic to advanced on BitSight by remediating critical weaknessesCore Competencies: • Cybersecurity Consulting & Advisory Leadership• Global Security Strategy & Risk Management• Governance, Audit & Compliance Frameworks (ISO 27001, PCI DSS, SOC Readiness)• Endpoint Security (XDR/EDR) & Data Loss Prevention (DLP)• Vulnerability Management, Email Security & Security Awareness• IT Policy Development, Governance & Process Maturity• Team Leadership, People Management & Cross‑Functional Collaboration

Experience

1. Sr Manager & Group Leader Global Security

   Concentrix

   Feb 2023 — Present · Delhi NCR (Gurgaon, IN

   I lead global endpoint security operations, overseeing EDR and XDR strategy for 400K+ endpoints across multiple regions. My role blends strategic governance with operational leadership, ensuring strong security posture, audit readiness, and business continuity. I lead a 20‑member global security team, driving performance, cross‑skilling, and 24/7 operational coverage while strengthening enterprise‑wide controls and compliance programs.Key Responsibilities• Lead global endpoint security operations and oversee XDR & EDR governance for 400K+ centrally managed endpoints worldwide.• Provide leadership and performance management for a 20‑member global team.• Oversee policy lifecycle, compliance alignment, and enterprise‑wide controls.• Drive migrations, upgrades, and onboarding of newly acquired entities.• Deliver executive dashboards, RCA insights, and risk summaries.• Support ISO, PCI, and third‑party audits with strong governance.• Strengthen operational maturity through process improvements and documentation discipline.• Collaborate with cross‑functional teams and vendors to enhance security capabilities.Key Achievements• Led global endpoint security operations for 400K+ endpoints, maintaining 98%+ compliance and near‑perfect KPI health• Directed a 20‑member global team, ensuring 24/7 coverage and improved operational efficiency• Executed large‑scale endpoint migrations with zero downtime• Implemented enterprise‑wide data transfer controls across 400K+ endpoints, reducing insider threat and malware risk• Led full endpoint security integration and onboarding for newly acquired companies - covering assessment, planning, testing, and deployment - ensuring seamless transition and compliance alignment

Education

• Sikkim Manipal University

  Master of Computer Applications (MCA), Computer Science

  2009 — 2011

• Makhanlal Chaturvedi National University of Journalism and Communication, Bhopal

  Bachelor of Computer Application (BCA), Computer

  2006 — 2009