Pankaj Satputa
Quality Manager | QMS & Customer Quality | PPAP, FAI, SPC, MSA, 8D, 7QC, CAPA | NPD, Supplier Quality, Warranty | Lean, Kaizen, 7S, Poka-Yoke | GD&T, Design Tools (CATIA, AutoCAD, NX) | IATF 16949, ISO, FTG, DFM, CFT
- Role
- Assistant Manager Quality & Design Cg Power and Industrial Solutions Ltd at Crompton Greaves Limited - Industrial Systems Group
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Pankaj Satputa
Results-driven Quality professional with 17+ years of experience in automotive…
Experience
Assistant Manager Quality & Design Cg Power and Industrial Solutions Ltd
Crompton Greaves Limited - Industrial Systems Group
Feb 2024 — Present · Mandideep, IN
Results-driven professional handling Customer Quality, Supplier Quality, and QMS implementation with strong expertise in design validation and engineering support. Experienced in driving compliance to IATF 16949, ISO 9001, ISO 14001 & ISO 27001 standards while ensuring customer satisfaction and process excellence.Key responsibilities include:Managing PPAP, FAI, Control Plans, and Process Flow Diagrams (PFD) for new and existing products.Leading customer complaint analysis, warranty resolution, RCA, 8D, CAPA, 5Why & Fishbone for effective problem-solving.Conducting SPC, MSA, audits, and GMP validation to ensure robust quality systems.Collaborating with suppliers on APQP, SQA, and quality audits, reducing incoming rejections and driving defect-free supplies.Supporting Design Engineering with CATIA, NX, AutoCAD & GD & T for NPD, design reviews, and manufacturability.Driving Kaizen, 7S, Poka-Yoke, TPM, TQM, OEE, and Six Sigma initiatives for process improvement and cost-of-poor-quality reduction.Achievements include reducing customer complaints through proactive interventions, strengthening supplier partnerships, and enhancing product reliability. Skilled at balancing customer requirements, supplier quality, and internal process excellence to achieve business-aligned quality goals.
Education
Janardan Rai Nagar Rajasthan Vidyapeeth University
Bachelor's degree, Mechanical Engineering
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