Pankaj Sahu
Manager, Data Operations | Campaign Strategist | Marketing Automation | Marketing Database | Email Marketing | B2B Marketing
- Role
- Web Research & Marketing Operations Manager at Zycus
- Location
- Jhansi, UP, IN
- LinkedIn followers
- 500 followers
About Pankaj Sahu
As a CRM DataBase Manager at Zycus, a leading global provider of end-to-end procurement…
Experience
Web Research & Marketing Operations Manager
Oct 2022 — Present · Mumbai, IN
Assuming responsibility for the coordination and oversight of database marketing programs, ensuring seamless execution and alignment with organizational goals• Work with the Data Analyst team to meet lead enrichment, data upload, and data cleaning targets, fostering a high-performance culture. Zoominfo, Lusha, Everest Validity, Clearout, Smarte, Apollo.io, etc.• Managing vendor relationships for database activities while providing crucial support for marketing campaign development and deployment• Managing a global Salesforce CRM user base, ensuring seamless operations and user support across diverse regions. Salesforce, SQL, Power BI• Expertly orchestrating targeted email campaigns using internal marketing automation tools like Eloqua, Mailchimp & Gmass, meticulously tracking campaign performance to drive successful outcomes• Effectively handling critical change requests and implementing them within the Salesforce platform, ensuring smooth transitions and system optimizations• Strategically managing and creating reports for sales enablement and operations.
Education
IIMTS-International Institute of Management and Technology Studies
Bachelor of Commerce - BCom
St. Mary's English High School
Secondary School Certificate (SSC)
Ramanand Arya D A V College
Higher Secondary Certificate (HSC)
CMS COMPUTER INSTITUTE
Diploma in Field Computer
Skills
- Diploma in Field Engineer (Dfe)
- Bpo
- Team Management
- Call Center
- Customer Service
- Data Analysis
- Customer Satisfaction
- Call Centers
- Business Process Outsourcing (Bpo)
- Market Research
- Customer Relationship Management (Crm)
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