Pankaj Naik
Product Manager | Product/Business/Functional Consultant | Functional Architect | CSPO® | Certified SAFe® 5.1 Product Owner/Product Manager POPM®
- Role
- Product Lead at Johnson Controls
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Pankaj Naik
More than 15 years of professional experience in Healthcare, Health Insurance, & Banking/Financial Services (FinTech) domain with expertise in Product Management, Product/Business Consulting, Functional/Solution Architecture and Business analysis.• More than 11 years of product experience as Product Manager/Owner and Consultant for both SaaS B2B and B2C products.• More than 5 years experience working on RPA, chat bot, data analytics, data visualization and data management tools as Product Manager/Owner.• Worked for both Product Based MNCs and Product Led Growth Startups.• MBA in Marketing and Operations from Institute of Management NIRMA University, Ahmedabad.Process Expertise• Requirement Gathering, Product Backlog Management, Elicitation, Analysis Documentation, Wire framing• Acting as customer advocate, planning product roadmap, solution designing• Business Architecture, Process flow diagram, Gap Analysis, User journey maps• Proficient in Agile (Scrum, Safe, Kanban) and Waterfall software development methodologyBusiness Domain Expertise• Health Insurance – US Healthcare, Australian Private Health Insurance, Payer, Provider, Enrollment, Member portals, Medicare, Medicaid, Plan & Product setup, Care Management, Customer Relationship Management (CRM), Customer Setup, Claims & Revenue Cycle Management (RCM), Policies, Population Health Management• Banking & Financial Services - Loan Origination System, CASA, TD, Customer Relationship Management (CRM), Core banking, Retail Banking, Goal-based investmentTechnical Expertise• Programing Languages - JAVA, J2EE, XML, PL-SQL, C++, Python• Products & Tools- Tableau, SPSS, Toad, MS Visio, Rally, Jira, Confluence, Postman, Facets, Finacle CRM, Oracle Health Insurance, Oracle Data Visualization Desktop, OBIEE, PowerBI, Sugar CRM, Whimsical, Figma, Miro, Mural, Asana, Amplitude, Productboard, Odessa, DocuSign, Salesforce
Experience
Product Lead
Aug 2023 — Present · Bengaluru, IN
Education
Institute of Management, Nirma University
Master of Business Administration (MBA), Marketing
Shri Shankaracharya Technical Campus
Bachelor of Engineering (B.E.), Electronics and Telecommunications
Skills
- Sdlc
- Social Media
- Business Analysis
- Java
- Teamwork
- Business Analytics
- Marketing
- Testing
- Business Process Improvement
- C
- Pl/Sql
- Requirements Analysis
- Microsoft Excel
- Sql
- Microsoft Office
- Customer Relationship Management (Crm)
- Consulting
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