Pankaj Ojha
EV Charger Senior Operation engineer at Kazam EV Tech Private Limited || EX Okaya EV Charging Solutions || Ex JBM group || Ex Exicom ||
- Role
- Senior Service Engineer at Okaya Ev Charging Solutions
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Pankaj Ojha
Senior Service Engineer | Lithium-Ion Batteries | EV Chargers | Renewable Energy…
Experience
Senior Service Engineer
Sep 2022 — Present · Delhi, IN
Planning and attending service calls of all types of chargers.• Providing technical support for FSE.• Planning and attending preventive maintenance AMC Call of charger.• Planning and monitoring service schedule and troubleshooting of charger.• Providing training to New joins, Junior engineer, Technicians.• Following & Conducting safety guidelines training to engineers.• Manage the coronation and management of day-to-day operations for both head of service and teams.• Attending service complaints and troubleshooting Providing training on operation and Maintenance• Coordination with customers, business associates and related departments.• Site survey for charger installation.• Responsible for customer satisfaction through after sales service.• Spare parts arrangement for EV fast charger service.• Declaration of IN warranty & OUT of warranty of charters & all spares parts.• Preparation of report and send to R&D for RCA so that failures not repeat again.
Education
Indira Gandhi National Open University (IGNOU)
Master's degree, Hindi Language and Literature
2018 — 2020
Veer Kunwar Singh University, Arrah
Bachelor of Arts - BA, Psychology
Kalinga University, Raipur
Diploma in Electrical Engineering, Electrical Engineering Technologies/Technicians
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