Pankaj Kumar
Operation Excellence| GB Certified| Financial Management of Project| Reinsurance | Risk Analytics | Strategic Process Management
- Role
- Assistant Vice President at EXL
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Pankaj Kumar
Highly accomplished lead with extensive experience in the ITES industry. Proven expertise in- Operation Management- Service-Level Agreements (SLA)- Customer Management- Business Process Management (BPMS)- Agile Environment- Transition Management- Strategic Management- People ManagementA results-driven professional with a strong track record of driving operational excellence, improving efficiency, and delivering exceptional customer experience
Experience
Assistant Vice President
Feb 2026 — Present · National Capital, IN
Education
Delhi University
Master's degree, Business/Commerce/Marketing
2002 — 2004
Indian Institute of Technology, Bombay
Continuing Education Program, Business, Management, Marketing, and Related Support Services
2004 — 2004
PGDAV(DU)
Bachelor of Commerce (B.Com. Hons.), Industrial Economincs, Cost Accounting, Management Accounting etc.
1999 — 2001
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